Tue 29 / 11 / 16
Think media training can't benefit your business? Ask yourself these 10 questions and think again...
Ann Bird from AB Business Training talks about the importance of media training within businesses of all sizes. Ann will be running one of our Bite-sized Learning sessions on 'How to write a brilliant press releases to achieve free media coverage' on 25 January. For more information and to book your ticket click here.
It’s tempting, if you’re a small or medium-sized business in the South East, to think two things when you hear the words “media training”:
1.It’s all about spin.
2.It’s only for the ‘big players’ who appear on the national news.
Both assumptions are wrong. That’s because every media interview is an opportunity for a business, no matter what its size. (Even if you’re in the middle of a crisis, it’s still an opportunity to limit damage.)
And it’s an opportunity than can be far more effective than a paid-for press release or advert - and, unlike those two marketing tools, it will only cost you your time!
A good media interview, whether it’s with The Argus, Sussex Express, BBC South Today or a national broadcaster, gives you the perfect chance to:
-raise your company’s profile
-win new customers
-impart important information, perhaps about a new product range, staff member or service
-dispel false impressions
-and ultimately “punch above your weight”.
But when you do a media interview, no matter how niche the publication or small the radio station etc.., the journalist is in their comfort zone and you are not.
Answering possibly uninformed or tricky questions is not your day job. So the potential for you NOT to make the most of the opportunity or completely fluff it cannot be underestimated.
And that’s why media training by highly experienced journalists is essential.
If you’re still not convinced, ask yourself these 10 questions:
-what’s a down-the-line interview?
-where should the interviewee look during one of those?
-what should you say when you’re asked for a “sound check”
-what should you avoid uttering in a soundbite interview?
-can anything be “off the record”?
-should you ever say “no comment”?
-if the journalist asks you about a rival company, how should you answer?
-how can you tell when a print interview has ended?
-should you ask to check a print interview before it’s published?
-what should you do if the journalist keeps interrupting you?
If you can’t answer any of the above - or give the wrong answer - you can easily look unprepared or perhaps naive; in extreme cases it could even cause a crisis (remember Ronald Reagan’s “We begin bombing in five minutes” comment and Gordon Brown’s “bigoted woman” quip?!)
Good media training should be viewed as an “investment” in your business and the “return on that investment” can come when you maximise those media interview opportunities, especially when you become so good at them, you become the “go to” person for the media, when they need someone to talk about your sector, your industry, or perhaps about doing business in Brighton or East Sussex.
We’ve trained many people like you and businesses like yours to be interviewed by trade magazines, local radio stations and even to appear on the toughest consumer TV programmes.
However, let’s be clear: broadcast and print interviews are not rocket science, but don’t launch yourself on an exciting and potentially hugely rewarding voyage into media space, without learning how to steer your craft through unknown territory…
Thank you to Ann Bird from AB Business Training for providing this blog.
AB Business Training’s workshops include Media Training, Crisis Management and Presentation Skills.
10% discount for Brighton & Hove Chamber of Commerce members. For more information click here or email info@ab-business-training.com
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If you want to contribute to the Chamber blog, contact us on hannah@brightonchamber.co.uk